Oren Eini

aka Ayende Rahien

Oren Eini

CEO of RavenDB

a NoSQL Open Source Document Database

Get in touch with me:

oren@ravendb.net +972 52-548-6969

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Copyright ©️ Ayende Rahien 2004 — 2025

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Think inside the database - RavenDB with native GenAI integration
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May 08 2012

Answering customer questions

time to read 1 min | 45 words

This made me laugh:

image

And yes, I am aware that laughing at my own action is… strange.

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  • Humor

  previous post next post  

Comments

Moti
08 May 2012
09:28 AM
Moti

@Ayende, Off-topic.

Every time i accidently use IE to read your blog, the RavenDBProfiler throws errors at me.

The error is on templates.forEach (line 13) - forEach throws "Object doesn't support this property or method"

Owen
08 May 2012
09:47 AM
Owen

Moti,

Your feedback is very important to us. We value customer feedback and participation. Your question has been forwarded to the responsible people who will contact you shortly with a full and complete answer.

In the meantime, would you like to complete a customer satisfaction survey?

configurator
08 May 2012
12:43 PM
configurator

Owen,

Your feedback is very important to us. We value customer feedback and participation. Your question has been forwarded to the responsible people who will contact you shortly with a full and complete answer.

In the meantime, would you like to complete a customer satisfaction survey?

Jason
08 May 2012
15:54 PM
Jason

I once asked a question on the RavenDB google group before I was a real paying RavenDB customer. In less than 30 minutes, the question was answered with "It's a bug, I just fixed it and it will be in the next nightly build" or something similar.

I (or rather the customer I was working for) became a paying RavenDB customer shortly thereafter.

Rafal
08 May 2012
19:47 PM
Rafal

Jason, it's really a blessing if customers don't mind being also beta-testers ;)

Harry Steinhilber
09 May 2012
03:45 AM
Harry Steinhilber

@Rafal,

There is no such thing as bug free software. And when you can get a fix within 24 hours as opposed to waiting 6 months for a service pack, or two years for a new release, that is a vastly better system for the customer.

Bryan
09 May 2012
15:33 PM
Bryan

When I first started experimenting with RavenDB about a month or so ago, honestly I've lost track of how long ago it was, could probably find it in the google group archives, I was having a problem starting the RavenDB server on both my home machine and the one at work. I gave a shout-out for help on the google group and after exchanging a couple of emails Oren contacted me on Skype and we had the problem resolved within 20 minutes or so. BTW, I never did figure out how NLOG got into the GAC on those two machines. I haven't found anything that was broken by removing it.

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